Terms of Service

SubVaults (subvaults.com) is operated by SubVaults, an independent business based in Lebanon. We sell digital products: activation links, official coupon codes and ready-made accounts for software, AI and streaming subscriptions.

We are an independent store. We are not owned by, affiliated with or endorsed by the companies whose products we sell (Google, Spotify, Notion, Figma and others). Their names and logos belong to them and are used only to show you what you are buying.

By creating an account or placing an order you agree to these terms. If you do not agree, please do not use the store.

You need an account to buy. You can sign up with an email and password or with Google. You must be old enough to enter a binding contract where you live (18 in most places).

• Give us a real email address. Your keys are delivered to your vault, not sent by email.
• Keep your login private. Anything bought from your account is treated as bought by you.
• Tell us straight away if you think someone else has accessed your account.

Prices are shown in US dollars and are a one-time payment to SubVaults. Where a product renews on the vendor's side, the product page says so before you buy.

• How you pay: in USDT on the BNB Smart Chain (BEP20 network). At checkout we give you a wallet address and the exact amount to send.
• Send the exact amount, on the right network. Crypto transfers cannot be reversed. A different amount, token or network may not be matched to your order.
• Orders expire. An unpaid order is cancelled automatically after 24 hours. Do not send a payment to an expired order.
• Network fees for sending the payment are paid by you and are not included in the price.
• Your order counts as paid once the transfer is confirmed on the blockchain, which usually takes about a minute. We detect it automatically; you do not need to enter anything.
• We never see or store card details, because we do not take card payments.

Prices and stock can change at any time. The price shown when you create your order is the price you pay for that order.

• Promo codes can be used once per customer and cannot be combined unless we say so. We may refuse or cancel a code that is misused.
• Paid orders earn XP towards Vault levels, which unlock perks described on the site. XP and levels have no cash value, cannot be transferred and may be adjusted if an order is refunded or abused.
• We may change or end promotions and level perks at any time. This never affects an order you have already paid for.

Everything is delivered digitally to your Customer Vault, usually within seconds of your payment being confirmed. Depending on the product you receive an activation link, a coupon code or the login details of a ready-made account. The product page always tells you which.

• Activation steps, requirements and the redeem window are shown on each product page and in your vault. Read them before you pay.
• Some links and codes expire quickly, sometimes within minutes. Activate soon after buying.
• Your keys and invoices stay in your vault so you can come back to them.
• If we cannot fulfil your order after payment (for example, stock ran out), we will tell you and refund it in full.

Your product is subject to the vendor's own terms, region rules and eligibility conditions. Many offers only work on a new or eligible account, or in certain countries. These are listed as requirements on the product page.

• You are responsible for checking that you meet the requirements before buying.
• Vendors can change, limit or withdraw their plans. We do not control that and cannot promise a vendor will not change its service.
• Do not share, publish or resell your keys unless the product page says you may.

Digital products cannot be returned, so refunds and replacements work differently from physical goods. Warranty terms differ by product, and many only cover the code until you activate it. Everything is explained in our Refund & Warranty Policy, which forms part of these terms.

Please do not:

• pay with funds you are not entitled to use, or place orders you do not intend to pay for;
• abuse promo codes or Vault levels, for example with multiple accounts;
• scrape the store, probe it for weaknesses, or try to get around payment or delivery;
• claim a warranty or refund that you are not entitled to.

We may suspend or close an account, cancel orders and withhold perks if these rules are broken.

We work hard to deliver what you paid for. Beyond the warranty and refund terms in our Refund & Warranty Policy, the store and its products are provided “as is”.

To the fullest extent the law allows, we are not liable for indirect or consequential loss, for changes a vendor makes to its own service, or for losses caused by sending a payment to the wrong address, amount or network. Our total liability for any order is limited to the amount you paid for that order. Nothing here limits rights you have by law that cannot be limited, or liability for fraud.

TODO: have these liability clauses reviewed by a lawyer for the countries you sell into

We may update these terms from time to time. The date at the top of the page shows the latest version. Orders are covered by the terms in force when you placed them. If you keep using the store after a change, you accept the updated terms.

These terms are governed by the laws of Lebanon.

Questions, order problems or warranty reports: support@subvaults.com or Telegram @haydar_hamedeh, or report an order directly from your vault.