01How to reach us
Reach us at support@subvaults.com or Telegram @SubVaultsSupportBot.
Contact
Talk to SubVaults support
Order problems, activation help and payment questions.
Last updated October 19, 2026
02What to include
- Your order number, shown in your vault and on the payment page.
- For a payment that has not shown up: the transaction ID (TxID). See how to find it.
- For a code that does not work: the product name and what you see when you open it.
03Before you write
Many answers are already in the guides and each product page, and warranty terms are in the refund and warranty policy.